Gaming Clerk

Gaming Clerk

Location:         Wagmatcook First Nation [WFN]

Department:   Culture & Heritage Centre [the “Centre”]

Reports to:      Manager of Operations, Culture & Heritage Centre [the “Manager of Operations”]

Position Type: Part-time

 

Job Overview:

The Gaming Clerk will be responsible for greeting customers, maintaining machines and the gaming area, ensuring adherence to responsible gaming practices.

Duties & Responsibilities:

  • Greet and serve customers and guests in a positive and courteous manner.
  • Ensure prompt, professional service is extended to guests.
  • Create a positive and welcoming environment.
  • Respond to guest inquiries and complaints.
  • Cooperate with Centre management and security in the event of non-adherence to safe gaming practices.
  • Ensure worksite is clean and safe for guests and employees, including machines.
  • Reconcile daily cash, including floats and deposits.
  • Empty machines and reconcile machines with cash.
  • Advise Centre management when maintenance is required for equipment or machines.
  • Communicate with gaming repair technicians, if required.
  • Participate in professional development, training and safety programs.
  • Maintain privacy and confidentiality, through proper handling of information.
  • Adhere to all Wagmatcook First Nation policies.
  • Adhere to all Occupational Health & Safety policies.
  • Report any incidents or near misses to the Manager of Operations.

 

Qualifications and Experience:

  • Excellent interpersonal and communication skills, both verbal and written.
  • Ability to work independently, with minimal supervision and in team-oriented settings.
  • Ability to follow written and verbal instructions.
  • Understanding of safe gaming practices.
  • Must have a positive attitude and enjoy being active.
  • Must be 19 years of age or older.
  • Must be available for shift work, including days, evenings, weekdays and weekends.

Work Environment:

  • Indoor, controlled environment.
  • Exposure to noise and lights from gaming machines.
  • Must be able to lift/carry up to 50lbs.
  • Working hours will vary depending on operational needs.

 

Manager of Operations Support:

This job description is not intended to be all-inclusive. The Gaming Clerk may be assigned other duties within the scope of their role by the Manager of Operations or designate.

How to Apply:

Interested candidates that possess some, but not all the above-listed knowledge, skills and abilities are encouraged to apply.

Interested candidates can apply by submitting their cover letter and resume or completing an application, no later than 4:00 pm on Tuesday, May 6th, 2025, to jobs@wagmatcook.com. Please reference “Gaming Clerk” in the subject line. Candidates can also apply in person at the Culture & Heritage Centre Monday through Friday between 9:00 am and 4:00 pm.

Wagmatcook First Nation appreciates all applications received, only those selected for interview will be contacted.

Under the Aboriginal Employment Preference Policy, the Wagmatcook First Nation will give preference to the indigenous applicant when two or more candidates are deemed to be equal in terms of “best qualified”.

Apply now!