Mental Health and Addictions Receptionist

Mental Health and Addictions Receptionist

 

Location:         Wagmatcook First Nation [WFN]

Department:   Health

Reports to:      Health Director

Position Type: Full-time ongoing

 

Job Overview:

The Receptionist will be responsible for performing confidential administrative functions for the new Mental Health and Addictions building. The Receptionist will also be responsible for maintaining a welcome, safe, and clean environment and will provide custodial support to other Band facilities when required. This role will require a high level of confidentiality, ensuring that the privacy of clients of the Mental Health and Addictions is protected.

Duties & Responsibilities:

  • Assist with the day-to-day operations of the Mental Health and Addictions facility.
  • Answer phones, schedule appointments, maintain calendars, contact clients when appointments are upcoming or need to be rescheduled.
  • Respond to client inquiries, when possible.
  • Ensure clients arriving for appointments complete any required documents and provide to appropriate Mental Health and Addictions employee.
  • Provide information in a timely manner to Mental Health and Addictions employees to maintain continuity of services, for example advising of cancelled appointments.
  • Support the Mental Health and Addictions in providing services to community members.
  • Ensure the Mental Health and Addictions facility is clean, disinfected, and safe for use.
  • Perform scheduled cleaning duties, including but not limited to sweeping, mopping, dusting, scrubbing, washing and disinfecting floors, walls, bathrooms, and fixtures submitting completed forms when required.
  • Advise the Health Director of any facility deficiencies, required repairs or additions.
  • Maintain tools, equipment, and supplies in good working order.
  • Advise of any repairs or replacements required to tools and/or equipment.
  • Complete monthly safety inspections of the facility.
  • Complete snow removal and salting, as required.
  • Maintain positive and courteous interactions with colleagues, clients and visitors.
  • Participate in training and safety programs.
  • Maintain privacy and confidentiality.
  • Adhere to all Wagmatcook First Nation policies.
  • Adhere to all Occupational Health & Safety policies.
  • Report any incidents or near misses to the Health Director.

Qualifications and Experience:

  • Previous experience in a related field considered an asset.
  • Previous experience in healthcare an asset.
  • WHMIS and first aid training would be an asset.
  • Excellent interpersonal and communication skills.
  • Ability to maintain high standards of professionalism and confidentiality.
  • Ability to use cleaning supplies and equipment safely.
  • Ability to work independently, with minimal supervision.
  • Ability to follow written and verbal instructions.
  • Must be able to provide a vulnerable sector check and criminal background check as a condition of employment.

Work Environment:

  • In-person, on-site.
  • Indoors, environmentally controlled
  • Chemical Substances, potentially dangerous

 

How to Apply:

Interested candidates can apply by submitting their cover letter and resume or completing an application, no later than 4:00 pm on Friday, October 10th, 2025, to jobs@wagmatcook.com. Please reference “Receptionist” in the subject line. Candidates can also apply in person at the Health Centre Monday through Friday between 9:00 am and 4:00 pm.

Wagmatcook First Nation appreciates all applications received, only those selected for interview will be contacted.

Under the Aboriginal Employment Preference Policy, the Wagmatcook First Nation will give preference to the indigenous applicant when two or more candidates are deemed to be equal in terms of “best qualified”.

Apply now!